UserVoice adds structure to feedback and reduces the overhead of an honest dialog with our users — It creates a market around good ideas so we get more quality than quantity. It is an service that bridges the gap between the customers and the service providers, in an online manner:

Harness the Wisdom of your crowd

• Listen to your users: they want to make your service more useful — get consensus on what that means!
• Respond to your users: from one place, with less overhead and support tracking
• Your users will feel empowered: they will feel more invested and become more fanatical about your service.

How It Works

• Users Vote: Users offer new ideas or vote up existing ones.
• Consensus Emerges: The best ideas rise to the top
• Respond / Discuss: Provide an official response, mark an idea as ‘planned’ or clarify the idea with the users that asked for it
• Implement: Push out new features that your users wanted. Collect fan mail.

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